RETURN & CANCELLATION POLICY
RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you have received the product damaged or if it is a wrong product supply, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and then mail your return to the following address:
rhinebio@gmail.com
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 15 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
QUESTIONS
If you have any questions concerning our return policy, please email us at
rhinebio@gmail.com